All of the features your professional sales reps' need to stay in contact with your customers and reach more leads..
Integrate with the system of your choice or build your own custom solution using our API capabilities.
Automatically prioritize your dialing lists and email reports to administrators on a recurring schedule.
Blended channels with unrestricted inbound and outbound calling channels.
Record all inbound / outbound calls, or selected calls only.
Own and display phone numbers that are the closest in proximity to the leads you are dialing.
Utilize our all-in-one built-in CRM solution, with no additional downloads or integrations required.
Create custom agent statuses and generate agent and payroll reports based on these statuses.
Organize your leads to suit your workflow process, with custom dispositions and queues.
Customize a lead's profile using a variety of form fields that can be imported, exported, and dialer targeted.
Create sales scripts for your agents with dynamically generated lead data embedded within the script.
Allow agents to intercept inbound calls from the leads they initially contacted.
Prioritize your inbound queues, and select a ring configuration to strategically distribute calls to your agents.
Create and configure unlimited inbound queues to route calls to specific agents or groups of agents.
Group voicemail boxes on your inbound queues come with the ability to transfer a voicemail to an agent, and to set up email notifications.
Utilize real-time collaboration with the built-in XenCALL Instant Messenger.
Create and customize multiple IVRs based on dynamic rules, including time of day and caller options.
Dial only the leads you want to dial by targeting them using a custom criteria that includes lead data, lead status and more.
Transfer calls to specific agents or to Live Transfer Queues that include groups of agents.
Prevent your agents from signing in from home and other insecure locations by using our Firewall.
Detailed reporting, stats and analytics for Agents, Dialer, Campaigns and more.
Automatically post leads into XenCALL from third party lead vendors, or from your lead generation website.
An all-in-one solution that includes your VOIP and Webphone (no additional downloads required).
Personalized, agent-specific folders and callback calendars, with Google Calendar Synchronization.
Unlimited Appointment Queue calendars that can be shared with multiple users and synchronized with Google calendars.
Import, export, filter and edit your own DNC list, with custom reason filtering.
Prioritize your agents and dialing lists based on skill level and importance.
Monitor all agents in real time from one screen, with the ability to Listen, Whisper, Barge in on a call.
Utilize preconfigured conference rooms to bridge in multiple parties internally and externally.
Configure the dialer speed to your specifications to dial multiple channels in the background.